Steph Warnery

About

Most recently: SVP People Solutions for Zalando (DAX-listed), leading a team of 250+ across end-to-end HR at the most senior table
Track record: navigated complex negotiations with employee representative bodies across multiple countries to drive change sustainably; led major culture change inside some of Europe's biggest businesses; built new operating models from the ground up
Also: Beiersdorf, Britvic — 25+ years across FMCG, retail, hospitality and tech/e-commerce, in the UK, mainland Europe and the US
Credentials: ACC (Associate Certified Coach, ICF) · Advanced Practitioner Diploma in Executive Coaching (AoEC, ICF accredited) · Hogan Certified Coach
Governance: Statutory Board Member, Beiersdorf UK & Northern Europe
Steph Warnery

I've spent my whole career in corporate HR, the last stretch of it leading People Solutions as part of Zalando's Senior Executive Team, one of Europe's biggest e-commerce and tech businesses. I've sat at the executive table through growth, restructuring, and everything in between: the organisation redesigns, the leadership successions, the hard conversations with employee representatives, the moments where a strategy meets the reality of the people who actually have to live it. All of it has given me something you can't manufacture: a deep, lived understanding of change, and an insider's view of the complexity, pressure and human dynamics that come with senior leadership.

Leaving corporate life wasn't an easy decision. I loved the company, and I loved the work: the energy, the collaboration, the feeling of building something together with a room full of smart, committed people. But I'd always dreamed of building something of my own, and I'm choosing to build a working life around the work I know I can do best and where I can have the most impact, with more room for the rest of my life alongside it.

Steph Warnery

Now I want coaching and supporting leaders through change to be my main work, not something I fit around a demanding corporate role: leaders stepping into bigger roles, steering their organisations through major transformation, rebuilding and aligning their teams, or finding their footing as the context around them shifts. Making a difference for people, teams and organisations is my purpose.

People who've worked with me tend to describe the same combination: courageous and empathetic, a sharp, execution-focused communicator and storyteller who can lead teams effectively and contribute individually. Driven and focused, relishing a challenge, building relationships at every level, never shying away from the difficult conversation. I believe in the potential of people and can build trust and rapport fast — and that deep trust is built on honesty, even when the message might be hard to hear. I lead with backbone and heart, and I believe empathy and vulnerability are two of the most underrated capabilities in today's workplace — not soft options, but the fastest route to building trust, getting the best out of people and driving real, sustainable change.

How I work

Three things sit underneath all of it:

Rapport — being at ease with someone, sharing warmth and genuine interest, mutual attentiveness and positivity. The foundation everything else is built on.

Vulnerability — going first, being honest about my own experience so the other person feels safe enough to be honest about theirs. Without it, there's no real trust, no real learning, and no real growth.

Respect — an unshakeable belief that the person in front of me is fully capable and fully autonomous. That's exactly why I won't shy away from the direct, difficult conversation when it's needed: real respect means trusting someone enough to tell them the truth, not protecting them from it. My job is to create space for their thinking, not perform my own.

That combination now goes into four kinds of work — coaching, advisory, leadership team facilitation, and supervisory board work. See how it breaks down →

Backbone and heart, edge with empathy. It's the combination people tell me they experience in the room. I'd like to bring it to yours.

Read my full career story →  ·  Download my CV (PDF) ↓